Update as of June 1, 2020

Since the coronavirus situation has improved, our hours have been adjusted again. Please see the below and contact us at (718) 328-3930 with any questions or concerns.

Corporate Headquarters [Map Us]
1185 Boston Road
Bronx, NY 10456

Monday/Tuesday/ Wednesday, & Friday 9:00 a.m. – 5:00 p.m.
Thursday 9:00 p.m. – 3:00 p.m.
24-hr ATM available

North Bronx Branch[Map Us]
3601 Eastchester Road
Bronx, NY 10469

Monday – Friday 10:00 a.m. – 2:00 p.m.

Update as of April 20, 2020

We have adjusted our hours once more. Please see the below and contact us at (718) 328-3930 with any questions or concerns.

 

Corporate Headquarters [Map Us]
1185 Boston Road
Bronx, NY 10456

Monday/Tuesday/ Wednesday, & Friday 12:00 p.m. – 5:00 p.m.
Thursday 12:00 p.m. – 3:00 p.m.
24-hr ATM available

North Bronx Branch[Map Us]
3601 Eastchester Road
Bronx, NY 10469

Monday – Friday 10:00 a.m. – 2:00 p.m.

 

Update as of April 9, 2020

Online banking access will terminate on April 17, 2020 for all account holders and authorized signers who have not signed our E-Sign Disclosure and Consent. Please contact us at (718) 328-3930 to learn how to re-register for an online banking account.

Update as of April 8, 2020

Due to the coronavirus outbreak, we have temporarily reduced our hours. Please see the below and contacts us at (718) 328-3930 with any questions or concerns.

 

Corporate Headquarters [Map Us]
1185 Boston Road
Bronx, NY 10456

Monday/Tuesday/ Wednesday, & Friday 12:00 p.m. – 5:00 p.m.
Thursday CLOSED
24-hr ATM available

 

 

North Bronx Branch[Map Us]
3601 Eastchester Road
Bronx, NY 10469

Monday – Friday 10:00 a.m. – 2:00 p.m.

 

Update as of April 1, 2020

 

Dear Valued NCDFCU Member,

Your health and well-being during this unprecedented viral outbreak is our most important concern.

New Covenant Dominion FCU has been monitoring the latest news and guidance about the COVID-19 coronavirus from the Centers for Disease Control, the World Health Organization, and our federal, state, and local governments. We’re here to help keep you and our community safe and informed, while ensuring that you have the access you need to your funds at our financial institution.

 

Current Status of Our Branches

Financial institutions have been deemed essential businesses by the government of New York State. As such, our branches are open as usual. Here are our hours:

Main Branch

  • 1185 Boston Road, Bronx, NY 10456
  • Mon – Wed & Fri             9a – 5p
  • Thursdays                         9a – 3p

Eastchester Rd Branch

  • 3601 Eastchester Road, Bronx, NY 10469
  • Mon – Fri                          9a – 2p

 

If this changes, we will post an update on our website and phone system. Account holders who have signed up for e-Statements will also receive an email.

 

What To Do If You Can’t Make It To A Branch

Be prepared. Though it is unlikely, if NCDFCU branches need to close temporarily, we are taking steps to ensure that you have continued access to your accounts by phone or online.

Our online banking platform is safe, convenient, and easy to use; you can always access your accounts, check balances, make loan payments, and transfer money using the platform. Not enrolled in online or mobile banking yet? Now might be a good time to enroll. Call us a718-328-3930 or visit either of our branches to get started.

 

Prepaid Debit Cards

We are now offering Prepaid Debit Cards so that you can load money to the card and make withdrawals using the card, both without having to physically come to a credit union branch. If you’d like to request a card, stop by the Main Branch or call us at 718-328-3930 to place an order as soon as you can.

 

Changes to Terms, Rates, and Fees

We recently sent our account holders a package containing changes to our account agreement and rate and fee schedule which were to go into effect on April 17, 2020. Those changes included new fees and some fee increases, reflecting the growth of our service offerings, and would have required account holders to physically visit our offices to update their accounts. Due to the economic crisis and social distancing policies brought on by the coronavirus, we are adjusting implementation of some of these changes.

Effective April 1, 2020: we are adopting a temporary rate and fee schedule that reduces certain service fees. Click here to view the rate and fee schedule for consumer accounts and here to view the rate and fee schedule for commercial accounts. We will notify you when we resume use of our standard rate and fee schedule.

Effective April 1, 2020: members in good standing may enroll in our overdraft protection program.

Effective April 17, 2020: changes to our Account Agreement (and all its related documents such as our Privacy Notice, Electronic Funds Agreement, Funds Availability Policy) go into effect. Click here to view our disclosures.

Effective April 17, 2020: online banking access will terminate for account holders who have not electronically confirmed acceptance of our E-Sign Disclosure. If your online banking access is terminated, you may reactivate access by calling us at 718-328-3930 and following our instructions to electronically confirm your acceptance of our E-Sign Disclosure.

Effective May 1, 2020: we will begin accepting updated account information (changes to signature cards and completion of the consumer account profile and beneficial ownership form for commercial accounts) electronically.

 

Most Importantly, Stay Safe

Protect yourself from scams: Don’t click on links from sources you don’t know. New Covenant Dominion FCU will never call you and ask for confidential information like your name, PIN, password or account information. Learn more about how to protect yourself from scams at the Federal Trade Commission’s website.

Stay informed. Visit the Centers for Disease Control site for updates in English and Spanish.

We’re here for you. If you have a loan with us and are experiencing financial hardship as a result of the coronavirus, we are offering emergency loan payment relief. Call us for more information at 718-328-3930. Additionally, if you are in need of a short-term COVID-19 Emergency Loan that offers affordable rates and deferred payment options, apply online today.

We will post further updates on this page or send updates by email to to those account holders who have elected to receive e-Statements. You can always call us at 718-328-3930 to stay-up-to-date as well.

 

Praying God’s Protection Over You and Your Family,
Your team at New Covenant Dominion FCU