Account Maintenance Forms

 

Below you will find links to various forms that you can use to maintain your account. You may access these forms from this page at any time. There is no need to print and scan or mail the forms to us. They can be completed electronically on any device with an Internet connection. When you click “Submit” on any form, we will automatically receive it through a secure portal.

**PLEASE DO NOT SUBMIT ANY FORM TO US VIA EMAIL. EMAIL IS NOT A SECURE WAY OF COMMUNICATING CONFIDENTIAL INFORMATION ABOUT YOURSELF OR YOUR ACCOUNT. CYBER CRIMINALS CAN HACK EMAILS AND STEAL YOUR INFORMATION IF YOUR EMAILS CONTAIN PERSONALLY IDENTIFIABLE INFORMATION SUCH AS YOUR SOCIAL SECURITY NUMBER, YOUR ACCOUNT NUMBER, YOUR DATE OF BIRTH, YOUR ADDRESS, AND THE LIKE. WE MAY REQUEST INFORMATION SUCH AS THE FOREGOING FROM YOU FROM TIME TO TIME, WHICH IS WHY WE OFFER THIS SECURE OPTION TO COMMUNICATE THAT INFORMATION TO US. IF YOU SUBMIT ANY SENSITIVE INFORMATION TO US BY EMAIL, YOU ASSUME THE RISK THAT YOUR EMAIL COULD BE COMPROMISED BY CYBER CRIMINALS AND ALL THE IMPLICATIONS AND CONSEQUENCES THEREOF.**

 

If you have questions or concerns about your account or any of the forms linked to here, please use the secure chat interface in our online banking platform to send us a message or contact us at (718) 328-3930.

 

Transactional Forms

Withdrawal Slip
Request a withdrawal from your account.

Transfer Slip
Request a one-time transfer between your NCDFCU accounts.

Cross Account Transfer Form
Link your NCDFCU accounts in the online banking platform in order to make easy transfers yourself.

ACH Debits and Credits Authorization Form (Deadline of 3pm for next day processing)
Request electronic transfers to or from accounts outside of NCDFCU.

Recurring Internal Transfers Authorization Form
Request automatic transfers between your NCDFCU accounts.

 Stop Payment Request Form

Request that payment be stopped on a check or electronic transfer.
(This is not for cashier’s checks. Contact NCDFCU for the right form to stop payment on a cashier’s check.)

 

Error Reporting

Affidavit of Improper or Unauthorized ACH Debit
Report an electronic transfer that took money from your account which was incorrect or unauthorized.

 

Communication

Document Upload Form
Send NCDFCU a document, securely.

Privacy Opt-Out Form
Change the information NCDFCU shares about you.